Refund policy

Exchanges (Kuwait Only)

Exchange requests must be made within 14 Days of receiving your order.

• Items must be unworn, unused, clean, and returned in their original condition and packaging.
• No signs of wear, washing, makeup, perfume, deodorant, or damage.
• A 2 KD delivery fee applies for the exchange.
• All exchanges are subject to availability.

Returns (Kuwait Only)

Return requests must be submitted within 14 Days of delivery.

• Items must be returned in original condition, unworn and unused.
• Any item showing signs of wear, washing, makeup, perfume, or damage will not be accepted.

International Orders

All orders placed outside Kuwait are final sale.

• We do not offer returns or exchanges for international orders.
• Exceptions may apply only in cases of damaged goods (please contact us immediately upon delivery).

Please Note

• Requests submitted after the 14 Days window cannot be accepted.
• Drop Monday reserves the right to decline any return or exchange that does not meet the conditions above.
• For assistance, please contact us via WhatsApp within the eligible timeframe.